GOODNOW FOR FAMILY LAW · FEATURES

Every feature, built around the matter

A website AI agent and assistant family law agent that takes on the paperwork, from first enquiry to final orders, while your lawyers keep every decision.

BASELINE · INCLUDED IN EVERY GOODNOW FOR…

Website AI agent and admin, built in

Every GoodNow assistant starts with the same foundation: an AI agent on your website and automation for the admin around it. The family law features below are built on top.

For family law, the website agent responds to enquiries with care, never gives legal advice, and sends anyone who mentions safety concerns straight to a person.

Website AI agent

Answers enquiries on your website around the clock, in your firm name, and tells visitors it is an AI.

Lead capture and qualification

Captures each enquiry with the details you need and sends you a clean summary.

Online appointment booking

Books, moves and cancels meetings in your calendar, with email and SMS reminders.

Chat notes to the client file

Every conversation is summarised, with follow-up actions, and saved against the right client.

Inbox triage

Sorts incoming email by client and urgency, and drafts replies for routine requests.

Admin follow-ups

Chases forms, signatures, IDs and documents automatically until they arrive.

New client onboarding

Collects contact details, forms and consents before the first meeting.

Reminders and handovers

Keeps tasks, due dates and handovers on track so nothing falls through the cracks.

FEATURE

Voice AI receptionist

Add a voice agent that covers your reception, so every call is answered and logged without tying up your team.

For family law, the voice receptionist handles calls with care and puts anyone who mentions safety concerns straight through to a person.

AI voice receptionist

Answers every call in your firm name, day or night, and tells callers up front that they are speaking with an AI.

Call triage and transfer

Puts urgent calls and key clients through to the right person, and books a call-back for everything else.

Booking by phone

Books, moves and cancels appointments during the call, with SMS confirmations.

Call notes to the client file

Every call is summarised, with follow-up actions, and saved against the right client.

01

Intake & onboarding

Capture the facts once, sensitively, and open the matter ready to work.

Guided client intake

A plain-English questionnaire clients complete at their own pace, written with trauma-informed language.

Safety flags

Answers that suggest family violence or urgent risk are flagged straight to a lawyer, never handled by the assistant.

Conflict check prep

Collects the other party and related names in the format your conflict search needs.

Engagement pack drafts

Drafts costs disclosure and retainer letters from your firm's own templates.

02

Documents & evidence

Turn boxes of records and years of messages into something a lawyer can use.

Document triage

Sorts and labels uploads such as statements, reports and messages, and files them to the matter.

Chronology builder

Builds a draft timeline of events with every entry linked back to its source document.

Thread summaries

Summarises long email and message threads and pulls out key dates and admissions.

Duplicate detection

Spots repeated and near-identical documents so nobody reviews the same page twice.

03

Financial disclosure

Keep property matters moving with disclosure that is tracked, not chased.

Disclosure checklists

Tracks what each party has provided against your checklist, item by item.

Asset & liability schedule

Drafts a balance sheet of the asset pool from the documents provided, for lawyer review.

Missing document requests

Drafts follow-up requests to clients or the other side for anything still outstanding.

Superannuation flags

Highlights super interests and statements that need valuation or further information.

04

Drafting support

First drafts in your firm's voice, ready for a lawyer's judgement.

Correspondence drafts

Letters and emails drafted from instructions, using your firm's tone and templates.

Affidavit first drafts

Turns client instructions and the chronology into a structured first draft for the lawyer to settle.

Key dates tracker

Records hearing dates, filing and compliance deadlines and reminds the team ahead of time.

Template library

Keeps your precedents organised so the assistant always drafts from the current version.

05

Client care & practice

Keep clients informed and the practice running smoothly.

Client update drafts

Regular, plain-English updates on where the matter is at, ready to review and send.

Process explainers

Drafts simple explanations of next steps, such as mediation or disclosure, for clients.

Billing narratives

Turns work logged on a matter into clear time-entry descriptions.

Planned

Matter dashboard

One view of open matters, outstanding disclosure and upcoming dates across the firm.

Safeguards built in

Lawyer in the loop

Nothing is sent to a client, the other side or a court without a practitioner approving it.

Never legal advice

The assistant prepares work for lawyers. It does not advise clients.

Confidentiality first

Built to the Australian Privacy Principles. [Confirm data residency and model-training terms.]

Safety over automation

Risk indicators always go to a person, immediately.

Designed to connect to your software

Built to work alongside the practice management and document tools family law firms already use.

LEAPActionstepSmokeballClioMicrosoft 365Google Workspace

Planned connections, not yet available. Early access firms help decide which come first. Software names are trademarks of their owners.

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